Customer Service

At Forestway Shopping Centre, our aim is to ensure you have a comfortable and convenient shopping experience. Our friendly customer service representatives are on hand Monday to Friday. Our range of services include:

  • Find the store you're looking for
  • Community information and services
  • Assistance with lost children or family members in the Centre
  • Lost and found property
  • Public transport information

For more information regarding our customer services, visit our Centre Management Office, which is located on Level One (above Woolworths) and is open Monday to Friday or please contact us.

Parents' Room

Forestway’s Parents' Room is conveniently located near Kennedys. Catering for guardians and carers, the Parents' Room is equipped with a microwave oven, play area, nappy dispensers and private feeding spaces.